General FAQs

Why Puerto Rico?
As an unincorporated US territory, Puerto Rico’s regulatory structure provides the dual-benefits of strong regulatory and legal oversight in line with the r...
Thu, 3 Sep, 2020 at 1:11 AM
Can I change which credit or debit card I use to pay into my savings?
Yes, any time you like. Just log in to your account via www.investors-trust.com and tap in the details.   Suggestion: If you have one, use a card that get...
Thu, 3 Sep, 2020 at 1:13 AM
Can I earn airmiles, points, or cashback on payments into my savings account?
Yes! As long as you’re using a credit or debit card which offers that of course. It’s always worth checking to see if there are better card/bank providers a...
Thu, 3 Sep, 2020 at 1:14 AM
Can I open and manage my account 100% online?
Yes! All “paperwork” is delivered by email, and all account setup and management is done online. Unlike most insurance companies, Investors Trust was set up...
Thu, 3 Sep, 2020 at 1:15 AM
Can I transfer my savings plan to someone else?
Technically yes, although think very carefully before you do. There are times when it is appropriate to do this (marriage, divorce, gifting to your child or...
Thu, 3 Sep, 2020 at 1:15 AM
Can somebody else pay into my savings for me?
Yes – but there are some rules, which fall into the “anti-money-laundering” category. Basically, if there is a good reason and it’s documented, it’s fine. T...
Thu, 3 Sep, 2020 at 1:16 AM
How do I see my savings value/balance/statement?
Just log in to your personal account at www.investors-trust.com, it’s always there 24/7 except for the occasional hour here and there for scheduled maintena...
Thu, 3 Sep, 2020 at 1:16 AM
Is there any paperwork involved?
No! Not physical paperwork anyway – it’s all digital. The application process is fully online, and your savings account policy documents will be sent to you...
Thu, 3 Sep, 2020 at 1:17 AM
What happens if I move countries?
Firstly, you’ll have a great time exploring a new culture, meeting new people, trying new food – you’ll love it!   Secondly, your savings plan is not affe...
Thu, 3 Sep, 2020 at 1:18 AM
How do I prove my address as a nomad?
There are a number of ways to prove your address – you need to provide this when you first open your account, but you don’t need to prove it each time you u...
Thu, 3 Sep, 2020 at 1:18 AM