General FAQs

Can I use a virtual credit or debit card?
Yes – and you can change the credit or debit card you use to pay into your pension plan at any time, via your own personal secure account login at www.inves...
Thu, 3 Sep, 2020 at 3:17 AM
What should I invest into if I’m not an expert investment manager?
By default, i.e. unless you change this, all the money you pay into your savings account will be invested into the iShares S&P500 Index tracker. This is...
Thu, 3 Sep, 2020 at 3:18 AM
Do I have to pay in monthly?
No – you can also choose to pay in quarterly, half-yearly, or annually. Generally speaking we suggest paying in on a monthly basis, because we think that in...
Thu, 3 Sep, 2020 at 3:19 AM
How do I pay into my savings plan?
All major credit and debit cards can be used, even virtual and single-use cards, including Visa, Mastercard, American Express, Diners Club, JCB, and others....
Thu, 3 Sep, 2020 at 3:19 AM
How to I receive my savings money in future?
By bank transfer – whether you choose to be paid it all in one go, or as regular payments, you can withdraw the money to any bank account (or other financia...
Thu, 3 Sep, 2020 at 3:20 AM
Is there a minimum age to receive my savings payout?
No – you are fully in charge, you choose how much to save each month and how long to save for, and you can choose when you make withdrawal, whether that’s a...
Thu, 3 Sep, 2020 at 3:20 AM
What currencies can my savings plan be in?
This savings plan is available in US Dollars (USD), Euros (EUR), and British Pounds Sterling (GBP).
Thu, 3 Sep, 2020 at 3:21 AM
What happens if I stop paying into my savings plan?
If you stop paying into your savings plan, you are not going to achieve the savings value that you were aiming for – and will have less money in future as a...
Thu, 3 Sep, 2020 at 3:22 AM
What happens if my credit or debit card is not a USD/EUR/GBP card?
Just like any other purchase or payment, it will be converted into the relevant chosen currency at the time of transaction. The exact currency exchange rate...
Thu, 3 Sep, 2020 at 3:22 AM
What is the maximum age to start a savings plan?
This depends on the duration you choose – for all three duration options, the maximum age you can be at the end of the duration is 85 years old (i.e. the ma...
Thu, 3 Sep, 2020 at 3:23 AM